--- title: "About Us" url: https://www.newcenturyhc.com/about-us/ date: 2024-12-05 modified: 2026-09-02 lang: en author: "newcentury" description: "About New Century Home Care Get Started Since 2002Serving NYC families for over 20 years 5 Boroughs + NassauCare wherever you call home Medicaid-ApprovedLittle to no out-of-pocket cost MultilingualCaregivers who..." word_count: 1446 --- # About Us # About New Century Home Care [ Get Started ](https://www.newcenturyhc.com/contact/) Since 2002 Serving NYC families for over 20 years [5 Boroughs + Nassau Care wherever you call home ](https://www.newcenturyhc.com/nyc/) Medicaid-Approved Little to no out-of-pocket cost Multilingual Caregivers who speak your language Trusted [Home Care Services](https://www.newcenturyhc.com/home-care-services/) in [Brooklyn](https://www.newcenturyhc.com/nyc/brooklyn/), [Queens](https://www.newcenturyhc.com/nyc/queens/), [Manhattan](https://www.newcenturyhc.com/nyc/manhattan/), [the Bronx](https://www.newcenturyhc.com/nyc/bronx/), [Staten Island](https://www.newcenturyhc.com/nyc/staten-island/) and [Nassau County](https://www.newcenturyhc.com/nassau-county/) New Century Home Care is a Brooklyn-based home care agency providing compassionate, [personalized in-home care](https://www.newcenturyhc.com/home-care-services/) services that help seniors and individuals live safely, comfortably, and independently at home throughout Brooklyn, Queens, Manhattan, the Bronx, Staten Island, and Nassau County. Learn more about our [senior care services](https://www.newcenturyhc.com/senior-care/), [CDPAP program](https://www.newcenturyhc.com/cdpap/), [pediatric care](https://www.newcenturyhc.com/pediatric-care-program/), and [TBI and NHTD waiver programs](https://www.newcenturyhc.com/tbi-home-care/), and how we support families across New York City. ![](https://www.newcenturyhc.com/wp-content/uploads/2024/12/NCHC-Story-1024x576.jpg) ## Our Story Since 2002, New Century Home Care has helped New York families keep their loved ones safe, comfortable, and independent at home. What began as a small Brooklyn provider has grown into a Medicaid-approved [home care agency](https://www.newcenturyhc.com/home-care-services/) serving families across all five boroughs and Nassau County, guided by one belief: quality [in-home care](https://www.newcenturyhc.com/glossary/in-home-care/) should be within reach of every family, in every neighborhood and every zip code. Today, our caregivers support families from Park Slope, Bay Ridge, and Williamsburg in [Brooklyn](https://www.newcenturyhc.com/nyc/brooklyn/) to Astoria, Flushing, and Jamaica in [Queens](https://www.newcenturyhc.com/nyc/queens/); the Upper East Side and Harlem in [Manhattan](https://www.newcenturyhc.com/nyc/manhattan/); Riverdale and Co-op City in [the Bronx](https://www.newcenturyhc.com/nyc/bronx/); St. George and Great Kills on [Staten Island](https://www.newcenturyhc.com/nyc/staten-island/); and communities across [Nassau County](https://www.newcenturyhc.com/nassau-county/). Whether a family needs [senior care](https://www.newcenturyhc.com/senior-care/), [pediatric care](https://www.newcenturyhc.com/pediatric-care-program/), or support through a [Medicaid waiver program](https://www.newcenturyhc.com/nhtd-waiver-program/), we deliver it with the compassion and dignity every person deserves at every stage of life. ## Our Team Our caregivers are the heart of New Century Home Care, and the coordinators behind them are what set us apart. Every client is supported by a dedicated case manager and backed by registered nurses who build and oversee each plan of care. Our [home health aides](https://www.newcenturyhc.com/glossary/home-health-aide-hha/) and personal care assistants are carefully screened, certified, and insured before they ever enter a client's home. We then match each family with a caregiver who fits their needs, including language and cultural preferences. Our multilingual team, including bilingual Spanish-speaking staff, reflects the diversity of the communities we serve, so families can receive care and guidance in the language they are most comfortable with. ![](https://www.newcenturyhc.com/wp-content/uploads/2024/11/NewCentury-logo.png) What Makes Us Different ## One Case Manager, Start to Finish A New Century case manager is your single, dedicated coordinator who handles everything from your Medicaid paperwork to caregiver matching and ongoing check-ins. From your very first phone call, you are never passed around a call center. You always have one person who knows your situation, your family, and your care plan, backed by our registered nurses who oversee every plan of care. "The amazing coordinators constantly work with us to ensure our mother gets the aides that are best for her. Communication is key, and New Century is the perfect example."Yitzchok Korn · Google Review 1 ### One Point of Contact The same case manager from your first call onward. No repeating your story to a new voice every time. 2 ### Handles the Paperwork Your case manager walks you through enrollment and can help with your Medicaid application. 3 ### Stays With You They coordinate your nurse assessment, build your care plan, match your caregiver, and remain your go-to for anything that comes up. [Talk to Your Case Manager](https://www.newcenturyhc.com/contact/) [Call (718) 998-2100](tel:7189982100) ## Home Care Services Across NYC and Nassau County Nearly three in four adults over 50 want to remain in their own homes as they age ([AARP](https://www.aarp.org/pri/topics/livable-communities/housing/2021-home-community-preferences/)). New Century Home Care makes that possible for families throughout the five boroughs and Nassau County. Wherever you call home, our caregivers are ready to help. [ ### Brooklyn Our home base. We provide home care services throughout Brooklyn, including Park Slope, Bay Ridge, Sheepshead Bay, Flatbush, Williamsburg, Borough Park, Crown Heights, Bensonhurst, Midwood, Canarsie, Bedford-Stuyvesant, and Sunset Park. ](https://www.newcenturyhc.com/nyc/brooklyn/) [ ### Queens Families in Astoria, Flushing, Jamaica, Forest Hills, Jackson Heights, Elmhurst, Richmond Hill, Ozone Park, Bayside, Fresh Meadows, Rego Park, and Corona rely on our senior care services for compassionate in-home support. ](https://www.newcenturyhc.com/nyc/queens/) [ ### Manhattan We support clients across Manhattan, including the Upper East Side, Upper West Side, Harlem, East Harlem, Washington Heights, Inwood, Chelsea, the Lower East Side, Midtown, Morningside Heights, and Hell's Kitchen, with personalized in-home care plans. ](https://www.newcenturyhc.com/nyc/manhattan/) [ ### The Bronx Our caregivers travel throughout the Bronx, including Riverdale, Co-op City, Pelham Bay, Throggs Neck, Fordham, Morris Park, Parkchester, Kingsbridge, Wakefield, Norwood, and Soundview, to help individuals live safely at home through programs like the NHTD Waiver. ](https://www.newcenturyhc.com/nyc/bronx/) [ ### Staten Island We provide home care services across Staten Island, including St. George, Tottenville, Great Kills, New Dorp, West Brighton, Stapleton, Port Richmond, New Springville, Todt Hill, and Annadale. ](https://www.newcenturyhc.com/nyc/staten-island/) [ ### Nassau County Families in Nassau County communities such as Hempstead, Long Beach, Freeport, Levittown, Garden City, Mineola, Valley Stream, Hicksville, Uniondale, Elmont, and Westbury turn to New Century Home Care for dependable in-home support. ](https://www.newcenturyhc.com/nassau-county/) ![New Century Home Care caregiver comforting a smiling senior client in a wheelchair at home](https://www.newcenturyhc.com/wp-content/uploads/2026/07/new-century-new-images-26.png) Care That Feels Like Family ## Helping New Yorkers Live Safely at Home Since 2002, New Century Home Care has helped families across the five boroughs and Nassau County keep their loved ones comfortable, independent, and cared for at home. Every family is guided by one dedicated case manager and supported by caregivers who bring genuine warmth into each home. - Compassionate, one-on-one in-home care - Multilingual caregivers who speak your language - Medicaid-covered, with little to no out-of-pocket cost [Get Started](https://www.newcenturyhc.com/contact/) ## What NYC Families Say Reviews from our Google Business Profile ‹ ★★★★★"We switched our mother to New Century, and we could not have a more positive experience. The amazing coordinators constantly work with us to ensure our mother gets the aides that are best for her. Communication is key, and New Century is the perfect example." Yitzchok Korn · Google Review ★★★★★"The team was very helpful and always followed up with me in case I needed help, and directed me to the right department according to my needs. They also offer bilingual support for Spanish speakers. I would recommend this agency to anyone who needs care." Jennifer F. · Google Review ★★★★★"Well-managed organization, responsible and respectful to members' families. Always prompt in response, with caring staff." Kay Vadhan · Google Local Guide ★★★★★"New Century Home Care delivers high-quality home care services, pairing professional expertise with genuine warmth. Their team handles personalized care plans, in-home support, and elder care with a steadiness that families immediately feel." Ruth Folger Kalatsky · Google Review ★★★★★"New Century is the best home care company I have had the pleasure of working with. They are extremely caring and helpful. Everyone there is knowledgeable, and I would never consider working with anyone else." Edward Mendez · Google Review ★★★★★"My mother was in need of a home attendant, and New Century explained and helped us with the process. It has been a pleasure to work with them. They made sure we received the help we needed. Highly recommend this company." Gladys Baltodano · Google Review › [Read More Reviews on Google](https://share.google/fXf9PLDBsxYEL7avp) ## Frequently Asked Questions ### Will I have one point of contact? Yes. Every family is paired with one dedicated case manager who stays with you from your first call through ongoing care. They handle enrollment, help with your Medicaid application, coordinate your nurse assessment and care plan, and remain your go-to contact for any questions. [Get in touch](https://www.newcenturyhc.com/contact/) to be matched with yours. ### Is New Century Home Care a trusted, established agency? Yes. New Century Home Care has served New York families since 2002. We are a [BBB-accredited](https://www.bbb.org/us/ny/brooklyn/profile/home-care/new-century-home-care-inc-0121-87183039), Medicaid-approved home care provider, and every caregiver is screened, certified, insured, and supervised by a registered nurse who oversees each plan of care. ### Are your caregivers trained and vetted? Yes. Every [Home Health Aide](https://www.newcenturyhc.com/glossary/home-health-aide-hha/) and Personal Care Assistant is carefully screened, certified, and insured before entering a client's home. A registered nurse supervises each aide, builds the personalized care plan, and stays in contact with your physician to keep support coordinated. ### Do you provide pediatric or specialized waiver home care? Yes. In addition to senior and personal care, we offer [pediatric home care](https://www.newcenturyhc.com/pediatric-care-program/) for children ages 3 to 18, plus support for [TBI](https://www.newcenturyhc.com/tbi/) and the [NHTD Medicaid waiver program](https://www.newcenturyhc.com/nhtd-waiver-program/). ### Can I get paid to care for a loved one? Yes. If you would like to care for a friend or family member, we guide you through the paperwork, training, payroll, and ongoing support. Learn more on our [caregiver support page](https://www.newcenturyhc.com/cdpap/). ### How do I get started with New Century Home Care? Call us at [(718) 998-2100](tel:7189982100) or visit our [Contact page](https://www.newcenturyhc.com/contact/). Our team guides you through enrollment, can help with your Medicaid application, and arranges a registered nurse to build your personalized plan of care. Get Care Now ## Ready to Get Started? One dedicated case manager will guide you from your first call through ongoing care, and can help with your Medicaid application. Reach out today to see how we can support your family. [Get Started](https://www.newcenturyhc.com/contact/) [Call (718) 998-2100](tel:7189982100)