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Is the agency licensed, bonded and insured?
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Is this a licensed home care agency or an employment agency?
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Are caregivers employees or independent contractors? Who is responsible for taxes?
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Will all care be monitored by an RN or will he or she only visit when care begins?
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Do the caregivers have a legal right to employment in the U.S.?
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Does the agency offer live-in care?
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Is the agency contracted with high quality certified home health care agencies?
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What are the hiring standards of the agency?
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What type of background check does this agency perform on caregivers?
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Does the agency have someone on call 24 hours a day, seven days a week?
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Is there access to social workers and all therapeutic services?
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