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Questions you should ask before deciding on a Home Health Care Agency:
You know your family will need help when an aging or ailing relative wishes to remain at home rather than going to a long-term care facility. But what type of help? Does your situation require a live-in caregiver? How can you be sure of what you need? For that matter, how can you be sure the agency you hire is the best fit for your loved one? Before you decide on a home health care agency, be sure you have all the facts. Below are some questions to ask the home care agency's intake department before hiring them.
 
   
- Is the agency licensed, bonded and insured?

- Is this a licensed home care agency or an employment agency?

- Are caregivers employees or independent contractors? Who is responsible for taxes?

- Will all care be monitored by an RN or will he or she only visit when care begins?

- Do the caregivers have a legal right to employment in the U.S.?

- Does the agency offer live-in care?

- Is the agency contracted with high quality certified home health care agencies?

- What are the hiring standards of the agency?

- What type of background check does this agency perform on caregivers?

- Does the agency have someone on call 24 hours a day, seven days a week?

- Is there access to social workers and all therapeutic services?



Why Hire A Licensed Agency?
Peace of Mind

When it comes to caring at home for a member of your family, you question everything. The most important question is: Will my loved one be well cared for and his or her quality of life maintained—in a safe, affordable and convenient manner?

New Century is a licensed, full-service home health care agency. We employ all our in-home caregivers and provide their screening, training, and supervision. Our staff supports a full range of customized services, based on the same guiding principle—Quality people provide quality care and peace of mind.

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Questions
For more information or to arrange for a home health aide please call us at: 718-998-2100
Fax us at: 718-998-2951
or email us at:info@newcenturyhc.com


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