Dear Mr. and Mrs. Scharf:
One of your residents was under my care in the Emergency Department at Maimonides Medical Center today, admitted for pain and rule-out infection. She arrived with her daughter and also an aide - a young woman named "Amrin."
I was not surprised when I asked the aide where she worked and she replied "Ateret Avot." The dedication and care on the part of Amrin toward the patient was outstanding. In the past, I have seen many patients accompanied by a home health aide to find the aide preoccupied with personal matters and wearing a look that says "get me out of here" but Amrin sat by the patient's side throughout her stay and attended to her with patience and taking the initiative with a smile (even after the daughter left for a few hours)- as if she were her own mother. I am taking the time to write this email because of how impressed I was. Amrin was a terrific help and is a shining example of your "Scharf Tradition."
Best wishes for continued success.
Mark Kolodny, RN